NOI SANTORINI is the trading name of “KAN GEORGIA-KAN RAYMONT GENERAL PARTNERSHIP”, a company registered in Greece. Our VAT number is 099639392 and our registered address is FIRA SANTORINI, 84700, GREECE.
NOI SANTORINI’s website and related services are made available to you in accordance with the following Terms of and Conditions and any other rules posted on our website. NOI SANTORINI reserves the right to amend or renew the terms and conditions of transactions. The company assumes the obligation to update this document in case of any change or addition to the terms.
For any complaints you can send us an email at firstname.lastname@example.org.
In order to make purchases on our website, you will be required to provide your personal details. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the Billing information provided. This information will in no way be disclosed, transferred, or sold to a third party unless imposed by a Public Authority (court, etc.).
To help ensure that your shopping experience is safe, simple and secure NOI SANTORINI uses Secure Socket Layer (SSL) technology. This encrypts and protects all the data you send to us over the internet. When SSL is enabled you will see a padlock at the top of your browser and you can click on this to find out information about the SSL digital certificate registration. You will also notice that when you look at the location (URL) field at the top of the browser you will see it begin with 'https:' instead of the normal 'http:'. This means that you are in secure mode.
All orders are shipped out of our store in Santorini, Greece. Prices and invoices include the current official Greek VAT (Value Added Tax) and are denominated in euros.
All orders are subject to acceptance and availability, and items in your shopping bag are not reserved and may be purchased by other customers.
NOI SANTORINI offers products for sale that are in stock and available for dispatch from our store. Some of our products might be available upon request only, which means that we will order them from our supplier based on a customer’s specific order. In this case they will be tagged with the label “Pre-Order”. Pre-ordered items are Non-Returnable.
Want to make a return? No problem! You can do so and with free shipping on the first time. Make your return within 10 days from the day you receive your order. For a return to be made, it is necessary for the product to be well packaged and in excellent condition, with the special markings (tags) and the invoice of your purchase.
In case that you want to return your order for more than one time, you will be charged with all the shipping costs. Please find out about the cost.
IN CASE OF RETURN YOU HAVE THE OPTIONS:
- Pick another product through our online.
After finding the new product with which you want to exchange the one that you received, send us an email at email@example.com with the code of your order, the code of the product you received and the code of the new product you want to order.
Otherwise, call us at (+30) 2286022280.
- Keep a credit.
Please let us know by mail at firstname.lastname@example.org about the return you want to make, by writing the code of your order and the code of the product you received. Otherwise, call us at (+30) 2286022280.
As soon as we receive back the product and check that it is in excellent condition, you will receive a mail certifying that you keep in our store a credit balance equal to the amount you paid when you purchased the returned product. This amount will be at your disposal for 12 months from the date that you returned the product. Please note that for a refund made more than once, the shipping costs will be deducted from the original amount.
- If you wish to cancel the order that you have just placed, you should contact us by email at email@example.com or give us a call at(+30)2286022280, no later than 2 hours after placing your order. In case that the products have already been shipped, you will have to accept them, otherwise you will be charged with all the shipping costs until they are returned to our store.
- Some product images may differ in colour from the actual product due to different display of each
- In case tha tiny damage is found during the quality control of the returned product, the company will return the parcel back to the buyer or contact the buyer to resolve the Undesirable smells that may be borne by the return product will also be considered as damage.
- You can not return the product after the period of 10
- You are requested to try the shoes on a soft carpet or soft surface. Shoes that have abrasions or marks that show that they have been worn will not be accepted.
- We clarify that for hygiene reasons swimwear should be tested over your underwear.
- Swimwear returned with indications that they have been worn without underwear will not be accepted.
- Returns are not accepted on pre-ordered products.
- Returns are not accepted on products from non-EU countries.
- NOI SANTORINI reserves the right to refuse products that have not been sent in accordance with our return policy. In case of unacceptable returns, the products will be returned to the shipping address of the original order.
OUR ADDRESS IN WHICH YOU CAN SEND THE PRODUCTS FOR RETURN IS:
POSTAL CODE: 84700
PHONE NUMBER: (+30) 2286022280